When your underlings don’t deliver what you need, do you react negatively because they failed to achieve their targets, or because they didn’t meet your expectations? Leaders have to identify capability and efficiency and the self-made methods of their underlings before they decide to be infuriated with the situation.
Every person has a capability. A person fails when he or she is lazy. If an employee’s method fails, is it because he or she was lazy, or his or her methods did not work? Leaders must be objective in giving their opinions by pointing out which parts of the employee’s plan did not work. However, he or she should not raise anger against failure without constructive feedback.
Learn to Listen
Employees have their own reasons for their own failure. If a leader reacts, this discourages an employee to speak their mind and explore their own methods to resolve problems. A leader must learn to listen to their underlings and discuss with them a solution to progress rather than egress
Leaders Must Not React Instantly
Leaders are not invulnerable. They also face hardships and difficult, leading them to react. However, a good way to keep temper and emotions in check is to not react instantly. A good leader will delay his or her reaction and then review the method rather than scold the person who delivered the bad news. Improvement is important for the leader, never the relieving of one’s self instantly.